Welcome to Tweak My Style (“we,” “us,” “our”). Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through our website https://tweakmystyle.com/ (“Website”), mobile applications, or other online services that link to this policy (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our Services.

1. Information We Collect

We collect information to operate effectively and provide you the best experiences with our Services.

1.1 Personal Information You Provide

We collect information directly from you when you:

• Register an account
• Place an order
• Subscribe to newsletters
• Contact customer support
• Participate in promotions or surveys

Examples of personal information we collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Username and password
• Order details and purchase history
• Payment information (handled securely through third-party providers)

1.2 Information Collected Automatically

When you visit our Website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Access times
• Pages viewed and interactions
• Device identifiers
• Referral URLs

We collect this information using technologies like:

• Cookies
• Web beacons
• Pixel tags
• Log files

1.3 Information from Third-Party Sources

We may receive information about you from trusted third parties such as:

• Social media platforms (if you log in with social accounts)
• Advertising partners
• Analytics providers

This helps us improve and personalize your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Services

• Process and fulfill orders
• Manage your account
• Respond to inquiries and support requests
• Improve and optimize products and features

2.2 Communication

We may use your information to:

• Send order confirmations and updates
• Send newsletters and promotional content (you can opt out)
• Notify you of changes to policies or terms

2.3 Personalization

We may use your browsing history and purchase behavior to:

• Recommend products
• Customise content
• Tailor marketing offers

2.4 Fraud Prevention and Security

We may analyze your information to:

• Detect and prevent fraud
• Protect user accounts
• Ensure compliance with our policies

2.5 Legal Obligations

We may use your information to:

• Comply with applicable laws and regulations
• Enforce our Terms & Conditions

3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about your interactions with our Services.

3.1 What Are Cookies?

Cookies are small text files stored on your device that help:

• Remember login details
• Track preferences
• Analyze user behavior

3.2 Types of Cookies We Use

• Essential Cookies: Required for website functionality.
• Performance Cookies: Help us understand how visitors use the site.
• Functional Cookies: Remember preferences.
• Advertising Cookies: Track browsing habits for marketing.

3.3 Managing Cookies

Most browsers allow you to refuse or delete cookies. However, disabling cookies may limit some features of our Services.

4. How Your Information Is Shared

We share your personal data only in the following circumstances:

4.1 With Service Providers

We may share information with trusted third parties who help us operate our business, including:

• Payment processors
• Delivery partners
• Marketing platforms
• Customer support providers
• Analytics services

We require these partners to maintain appropriate confidentiality.

4.2 With Business Partners

We may share aggregated or anonymized information with advertisers or partners for analysis or marketing.

4.3 Legal Requirements

We may disclose your information if required to:

• Comply with laws
• Respond to lawful requests
• Protect rights or safety

4.4 Business Transfers

If Tweak My Style merges, is acquired, or undergoes restructuring, user data will likely be part of the transferred assets.

5. Security of Your Information

We implement reasonable security measures to protect your personal information, including:

• Secure servers and encryption
• Controlled access to data
• Monitoring and detection tools

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Choices and Rights

6.1 Account Information

You may update, correct, or delete your account information by accessing your account settings or contacting support.

6.2 Communication Preferences

You can opt out of marketing emails by:

• Clicking the unsubscribe link at the bottom of emails
• Changing notification preferences in your account

6.3 Cookies

You can refuse cookies through your browser settings (see Section 3.3).

6.4 Data Protection Rights

Depending on your jurisdiction, you may have the right to:

• Access your data
• Correct inaccurate information
• Request deletion
• Restrict processing
• Port your data

To exercise these rights, please contact us (see Section 11).

7. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that information has been collected from a child under 13 without verification of parental consent, we will delete it.

If you believe we may have collected information from a child under 13, please contact us.

8. Third-Party Links

Our Services may contain links to third-party sites, apps, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Advertising and Analytics

9.1 Behavioral Advertising

We may use tracking and advertising partners to:

• Show relevant ads across the web
• Understand ad performance

You may see tailored ads based on your interactions, including:

• Pages viewed
• Time spent
• Purchases

9.2 Analytics

We use analytics services to understand user behavior, improve UX, and monitor performance. These services may collect data through cookies and similar technologies.

10. International Data Transfers

Your information may be processed or stored in countries other than your own, especially if our service providers operate outside your jurisdiction. By using our Services, you consent to the transfer of information to countries with different data protection laws. We take reasonable steps to ensure your data receives an adequate level of protection in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do:

• We will revise the “Effective Date.”
• We may notify you by email or via a notice on our Website.
• Your continued use of the Services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@tweakmystyle.com

We will make every effort to resolve your request promptly.